Push of a customized configuration specific to your service offeringĪuto Provisioning also integrates with market leading provisioning servers to provide you a single pane of glass for customer turn-up.Installation of a selected firmware level.Auto Provisioning has a number of capabilities including: WAN performance showing degradation and outagesĪuto Provisioning is a capability that enables EdgeMarc devices to be installed quickly and accurately.They can also drill down into customer details and metrics for every call. Using EdgeView SCC, users can quickly examine trends and determine problem areas and network performance. The EdgeView SCC provides dashboards and easy to read visual tools. Reporting: Analytics Data, KPIs, Automated Reports, Data Archive.Analytics: Service Quality, SLA, Configurable Data Retention.Remote Troubleshooting: Issue Recognition and Remediation, Remote Diagnostic Tools.Proactive Monitoring: Real-time Visibility, Event-Based Triggers, and Notifications.Configuration Management: Element Management, Multi-tenant functions, Firmware Repository, Automated Security Updates.This means you always have a repository of packet capture data to look at real-time issues. In addition, the EdgeMarc retains a “ring buffer” of SIP signaling that can be accessed via EdgeView. This allows operators to be notified of issues and provide them with a toolset to determine the root cause. As an example, EdgeView SCC can enable automated “triggers” that kick-off enhanced troubleshooting. Orchestrate the EdgeĮdgeView SCC provides visibility to all voice and data traffic and provides alerts/alarms for remote troubleshooting and management. Using Auto Provisioning, EdgeView SCC can speed installations and make them more accurate. This environment provides greater insights into LAN-side issues and access endpoint diagnostics. EdgeMarc provides EdgeView SCC the data source for network edge performance monitoring, assistance with troubleshooting, and reporting. EdgeView SCC assists in readily solving customer issues leading to lower costs and higher customer satisfaction.ĮdgeView SCC works in tandem with EdgeMarc Intelligent Edge™ devices to provide a complete view of your network. It’s graphical, easy to use interface allows you to monitor, troubleshoot, and resolve issues with your Hosted UC and SIP Trunking network. The EdgeView Service Control Center (SCC) is the centralized interface to manage your VoIP infrastructure. All Edge WebView2 processes will be shut down temporarily, fixing any high-CPU usage issues. Repeat for every process with the same name. Right-click on the process and select End task.
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